Frequently asked questions about
la Vie en Rose gift cards
How do la Vie en Rose gift cards work?
The gift card’s happy owner can use it in-store as well as online. Our gift cards do not have expiration dates. You may use it anytime you would like to, until it’s empty!
When will I receive my gift card?
It depends on the option you have chosen.
If you have opted for a traditional gift card, your order will be processed within 1 to 7 days and will be delivered to the address provided within 1 to 5 days.
If you have opted for an e-gift card, it will be sent to the email provided within minutes of your purchase or on the date of your choice.
Are there shipping fees for traditional gift cards ordered online?
Yes, there are delivery fees applied. However, the shipping is free if your order is $75 or more. Please consult our FAQ page to learn more about delivery times and fees.
Can I send a gift card to the recipient of my choice?
Yes! We give you the possibility to send a gift card directly to whom you wish to offer this present.
If you have chosen a traditional gift card, you will have the possibility to provide the delivery address of your choice when ordering online.
If you have chosen an e-gift card, you will be able to provide the email of the person to whom you wish to give it.
What do i do if my la Vie en Rose gift card is lost?
If you lose your la Vie en Rose gift card, we invite you to contact our Customer Service by telephone at +1(877)328-7673 or by e-mail at [email protected]
What is la Vie en Rose return policy with items purchased using a gift card?
Our return policy for items purchased with a la Vie en Rose gift card remains the same for any other purchase made using other forms of payment (cash, debit or credit cards). To learn more about our policies please consult our return policy page.
Can i return my la Vie en Rose gift card and get a refund?
La Vie en Rose gift cards cannot be exchanged or refunded.